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SpaPlus Canada Inc. (“SpaPlus”) is responsible for personal information collected through the Canadian SpaPlus marketplace. Spa Plus Sites Ltd supplies platform technology and processes personal information under a written agreement and on SpaPlus Canada Inc.’s instructions.
By using SpaPlus, you agree to the practices described in this Privacy Policy.
We may collect information that you voluntarily provide, including:
Name
Email address
Telephone number
Booking details
Spa preferences
Information submitted through contact forms or booking requests
We may also collect certain technical information automatically, including:
IP address
Browser type
Device information
Website usage data
Cookies and analytics information
We may use your information to:
Process and manage booking requests
Communicate with you regarding your bookings
Respond to inquiries and customer service requests
Improve our website and services
Send service-related communications
Comply with legal obligations
SpaPlus does not sell your personal information.
We may share your information with:
Participating spa partners when you submit a booking request
Service providers that help operate our website and services
Government authorities when required by law
Information is shared only when necessary to provide our services or comply with legal requirements.
SpaPlus may use cookies and similar technologies to improve user experience, analyze website traffic, and understand how visitors interact with our website.
You may adjust your browser settings to refuse cookies; however, some website features may not function properly.
We take reasonable measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Our website may contain links to third-party websites, including spa partner websites. SpaPlus is not responsible for the privacy practices or content of external websites.
We encourage you to review their privacy policies before providing personal information.
Depending on applicable laws, you may have the right to:
Access your personal information
Request corrections to inaccurate information
Withdraw consent where applicable
Request deletion of personal information, subject to legal requirements
To exercise these rights, please contact us using the information below.
SpaPlus may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
If you have questions regarding this Privacy Policy or our privacy practices, please contact us:
SpaPlus Canada
Email: info@spaplus.ca
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